We foster innovation and take risks to improve our service offerings.

 

“The most effective way to do it is to do it.” - Amelia Earhart


 

At Innova Communications

we believe that the BPO industry is not exclusively about "outsourcing". However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends.

The company provides business process outsourcing solutions to small and large scale establishments.

Innova is committed to delivering complete customer satisfaction to its clients. Our wide range of customer care services are aimed at providing a one-stop-destination to our clients where they can find solutions for all their customer support requirements. We hire the best and the brightest agents to work on our clients' projects and provide them extensive training to prepare them for the job ahead.

The technologies and standards Innova works with include:

  • Flip Learn-Sales/ Inbound Customer Care.
  • Kotak Mahindra Bank-Recovery on Citi Financial personal Loan,Recovery on Bajaj Consumer Durables
  • Su-Kam Power System LTD-Inbound & Outbound Sales
  • Vodafone Mobile Services LTD- Collections / Retention Upselling / Close Looping (Complaints & Request)/ GPRS /Provisioning / Exceptions / MNP /Welcome Call.
  • Su-Kam Power System LTD-Inbound & Outbound Sales
  • Askme.Com -Outbound Sales